My First Foray Into Change Management

Two years of previous work experience and I felt like a pro. I felt it was time for me to change jobs because I was becoming bored and yes you guessed right… the pay wasn’t worth it anymore, but above all I saw myself as having “arrived”. I started applying massively and yes, finally the interview invitation came but to my amazement, not the experienced positions, but a management trainee program… again? My body rejected the offer, but my soul did not. Like most experienced applicants, full of life and the know-all attitude, I went through the profile of the company and the international project the company was to hire for and was able to gather some information.

Then came the big day, I was not my usual bubbly self just because it is a management trainee position, but then I tried my best in the interview and got a call to come for my appointment letter some weeks after. I decided to resign to take up new challenge not minding the designation and even the pay as it was in the same range with my former place of work.

First day at work, the induction was good, but then you could see fear, skepticism and resignation in the eyes of all staff yet the trainees could not fathom what the problem really was. The project manager of the international project rolled out the plan/strategy and aims of the project after the induction which was mainly about the transformation of the organization to world standard in all facets. How do we achieve these was what came out of the mouth of one of us. The project manager smiled and asked why such question?

The man answered, I do not think I can survive in this environment; the staff is unfriendly and not welcoming. Then, the project managers said “truly the staffers are afraid because you all are brought in for a change”, this change will come only if you understand that:

Change does not come in handy, it is a process
The process is not always readily available, you have to create it to suit each situation
To change people or organizational culture, you have to be unyielding no matter who’s ox is gored
You have to respect the system and practice what you preach
Patience! Patience! Patience!

That was the beginning of my journey into change management. Change management may be for a certain part of the organization or for the organization as a whole. It is a process that requires a lot of patience and determination as the result is “fulfillment” if every identified loophole gets touched and necessary solutions proffered.

My story continues…

Some months later, a colleague (one of the new intakes), met a staff attending rudely to a client. He called the staff aside and told him to take it easy with the client. The staff replied by saying, if you do not treat them that way, then you will waste so much time trying to please them. My colleague could not understand, hence he reminded the staff of one of the organization’s core values – Simplicity (in operation and character) and left. He narrated the story to us at the next meeting. The project manager after hearing our reactions to the story told us the following:

Change could come in any form, but the scenario depicted in the narrative showed that it was not the problem of the staff only, but the organization. So in this case, being an organization-wide problem, the following options or the combination of all will help address the issue

Organizational development: This is a change tool that sees to change of attitude to organization’s culture and implementation of values.
Core Values take-in: Yes, this is what have been thought or mostly learnt every day in the organization, but its usage and living by it in our daily organizational life matters a lot. Continuous reminder of this to all staff is key to changing so many flops in the daily operations of any organization
Involvement and buy-in: All staff should be involved and buy-in should be solicited
Lastly, build a guiding team

The end

The project dealt with the identified changes using the above methods… how?

All identified problems that needed to be changed to meet global standard were penciled down
The organization bought the staff in and got them involved by enlightening them about the importance of the organization to change certain things
The mission and vision of the organization was well interpreted to fit the change
Organizational development workshop was done in a departmental manner to generate ideas and strike out challenges to implementing solutions to identified changes. This also brought about buy-in
A guiding team which comprises of existing staff and new staff chosen from all the departments of the organization was formed to monitor and give progress reports

As I write, the first answer of the project manager still lingers in my brain. Change process is sweet if one is patient to go gradual in implementing solutions.

Adetokun Adedayo is a human resource/ Management development specialist with flair for talent development, capacity building and strategy formulation

Finally, An Inside Look Into an Entry Level Management Position

Who am I?

Hi, my name is Jelani. I work in a company that is continuously hiring for entry level management positions. I remember when I was seeking my entry level management position and the excitement I had at the thought and vision, as well as the skepticism and weariness about the reality of this job.

Now I am a member of one of these companies that train people such as myself to learn and then teach others. I am an entry level management trainee.

Recently I asked my manager and teacher, Doug what his goals are and he said, ‘Growth. To turn you into me, so I can move up and you can train others to be you. And so on.’

So, I asked him to describe his hiring process.

Finally, here is an inside look into an entry level management position.

The Secret Entry Level Management Job Description

Often times most of the actual explaining of the responsibilities and rewards of an entry level management position is late into the interview or on a second, full day of training to give you the actual experience.

This is how it goes. This is the system.

The whole purpose of the business its growth perspective is to bring in people, have them learn skills and then teach these skills to other people. This is the process.

This is simple and makes sense, right?

You learn and teach. The more you learn, the more you teach, the higher you move up the management ranks and the more responsibility for your people and your business you have.

Easy to understand, right?

Now you have clear knowledge of the secret entry level management job description.

Ah, okay. And what qualities do I need?

Remember, the whole purpose of the business from the clients’ perspective is to solve problems and sell the solutions. The whole purpose from the team’s perspective is to bring in people to learn and teach, learn and teach, learn and teach. That’s it.

The more clearly you understand this simple principle, the easier it is to know what qualities you need to succeed and whether this type of position is the right fit for you desires in life.

Here we go.

Positive attitude
Strong work ethic
What three strengths are you bringing?
Professionalism
Desire for team building
Desire to multiply efforts rather than add them
The long buck. Not the short buck.

Now I See. The Mystery is Clear.

Recap.

My name is Jelani. I know that you have looked at those business management entry level jobs and mentally salivated at the possibilities, yet simultaneously got white around the mouth at the hidden realities.

I have written this article for you because I have gone into these interviews and have accepted the position. I also spoke to my teacher, Doug, and asked him to give me the scoop from his point of view. This is an entry level management job description for you.

I have combined my experience thus far with Doug’s explanations and come up with this summary of an inside look into an entry level management position.

Your purpose is to come in and continuously learn and teach, learn and teach. Moving up the ranks of knowledge, skill, and responsibility along the way. The top quality to have for success is a deep desire for team building.

The benefits of coming into an entry level management position are the ability to multiply your efforts so you work less for more return, the long and continuous financial reward, and the opportunity to lead your team.

Retail Management Jobs: Advancing From Cashier to Store Manager

Retail seems like the last-resort field of employment. Known for low wages, no benefits, odd hours, and a high turnover rate, retail positions are the starting point for many looking for work experience. Often as an afterschool or summer job, retails positions ranging from cashiers and cooks to stockroom workers are often part-time, give a student some cash, and are a resume builder for bigger and better things. While many of these aspects are accurate for entry-level positions, retail management roles offer more perks, including a salary, more responsibilities, and benefits. How do you make the transition from a cashier to store manager?

Experience, like in all fields, plays a factor. In retail, someone may start at the bottom and, through years of showing up on time and diligence, gets promoted gradually into an assistant managerial position. Such a process takes time, however, and those with an advanced education of some kind, such as an associate’s or bachelor’s degree, are favored over those with just a high school diploma. This additional educational edge may be enough for a college student, with summer job retail experience, to go into an assistant management position after graduation.

Management trainee programs are another option. Essentially as an apprentice to the senior manager and filling an assistant managerial role, the trainee – usually a student – learns several skills to manage the store. In addition to marketing, inventory, and accounting, the trainee is responsible for interviewing, hiring, and training new workers.

Tips For Management Trainee Success

When selecting employees to move into management trainee positions, you have options. You could hire an employee with ample experience from outside the company and hope they can fit the needs of the business properly. On the other hand, many companies are focusing on moving employees up within the company instead. If you are ready to fill a management position with an employee you already have, it pays to know what to look for to ensure the process goes well.

Focus On Personality First

Before you consider any job candidate for a management position, you need to think about personality traits that could help to make or break this position. For example, is the individual short tempered and unable to focus enough to get job tasks done on time now? If so, that personality trait will affect your management trainee throughout this process. Look for personality traits that contribute to your success such as self-monitoring, motivation and professionalism.

Implement A Key Training Program

If you do not have a management training program in place yet, now is the time to develop one. This management training program should be something designed by a hiring manager with ample on the job experience. The program should encompass all aspects of the job that the job candidate needs to perform well in order to move up. It should have a stepped learning system that teaches the individual information and then tests those skills. It should include both book learning as well as on the job training.

Teach Communication

In order for your manager trainee to do well, communication has to be a successful component of this training process. That’s a two way street, though. You need your employees to communicate with you and you need to communicate with your trainee. You also need to ensure there is a feedback method in place to encourage communication. Then, you need to teach your management trainee the proper way to talk to those who will work under them, including teaching the basics of instruction. Don’t assume that great employees have the interpersonal skills to manage.

Management trainee programs need to be effectively designed by a hiring manager or a human resource manager with ample on the job experience within the company. At the same time, there is a key component to focusing on the development of a management trainee program that can accomplish the goals of the organization. After all, the time and money you are putting into managing your staff is critical to the success of your company.

Management Trainee Jobs – Make Yourself More Valuable in the Workplace

Management trainee jobs are great way for you to get your foot in the door while both proving yourself to the company and gaining valuable real-world experience in the field you want to be in. Just about any field you can think of you can find trainee positions for management.

In some cases, you will only be able to find types of management trainee jobs in the form of internships. It depends on the company that you are trying to get into, but there is a distinct difference between the two. Internships usually do not have a salary are solely to gain experience, while trainee jobs actively pay while you are learning. This makes them the preferred choice for most people, though they are much harder to find and get than internships.

If you’re looking mainly at one specific company, it might be a little bit more difficult for you to find what you are looking for. You can inquire with the company itself ask if they have any management trainee jobs open. If you are lucky, then they will say that they do have some positions open — however, it is not uncommon for you to target specific company only to be told that they do not have any open. In these cases, you may want to also ask about internships. This way no money comes out of the company’s pocket, and you still get the experience and the chance to show the company what you are made of.

You have a higher chance of finding what you’re looking for a few look in an entire field as opposed to a specific company. There are sites dedicated to individual fields for these types of trainee jobs, and just standard websites that allow you to job search will have categories for them as well area. This will give you a better chance of finding exactly what you are looking for, then you may be disappointed that you will get with a company that you may not have wanted to work with before.

As for the fields that commonly hire for these types of positions, they range from fast food locations all the way up to medical careers. Basically any type of field you are trying to get into you can find trainee positions in them. As previously stated, the more difficult part is getting in with the specific company instead of just using whatever you can.

Any management experience is better than none, so it is better to take whatever you can get if your preferred company is not hiring. Management trainee jobs can be a great way for you to gain that real-world work experience that employers are always looking for.